Form not saving correctly

  • Cindy_Madrid
    Asked on July 28, 2021 at 6:45 PM

    Hello,

    I'm having issues with my form. All my changes will save but once I preview my form or enter the link to the form, it shows the template I originally used, with none of the changes I made.

    If I got back to the editing page, it will show that my changes have been saved, but for some reason it does not reflect that on the actual form or preview of it.

    Can you please help me?

    Thank you,

    Cindy

    Jotform Thread 3251211 Screenshot
  • Patrick_R
    Replied on July 29, 2021 at 3:50 AM

    Hi,

    It seems you're using Advanced Designer for making changes to your form. If yes, then your changes should be shown in the Advanced Designer itself and on the published form as well as on the Preview form. I'll suggest you to preview your from the Advanced Designer itself as you're using it.

    1627545049 61025dd918464 The Easiest Onl Screenshot 10

    However, if you're referring to something else, let us know by elaborating your query.

    Thank you!