I cant sign in it shows me (Login failed - SUSPENDED)

  • Adnan
    Asked on July 29, 2021 at 1:16 AM
  • Sam_G
    Replied on July 29, 2021 at 6:44 AM

    Hello Adnan,

    I will forward this to our reviewers team.

    We will notify you once we have an update.


  • Sam_G
    Replied on July 29, 2021 at 9:05 AM

    Hello Adnan,

    We're sorry for the inconvenience.

    We have reactivated your account.

    Let us know if you need further assistance.

  • Adnan
    Replied on August 22, 2021 at 1:59 AM

    still the account Login failed - SUSPENDED

  • Parker JotForm Support
    Replied on August 22, 2021 at 3:52 PM

    Hello,

    I see you've made multiple tickets on this happening again. Please refer to https://www.jotform.com/answers/3307328 where my colleague is already looking into it.

  • Adnan
    Replied on August 23, 2021 at 5:18 AM

    you mention that you have reactivated your account but it is still Login failed - SUSPENDED from more than a month.

  • Basil JotForm Support
    Replied on August 23, 2021 at 9:54 AM

    Hi,

    Please await my colleague's reply in the ticket linked above as the issue has been forwarded to a different team.

    https://www.jotform.com/answers/3307328

    Thank you.