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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can't choose Confirmation email and Reply-to and Sender emails in Notifications

    Asked by serhouse on January 29, 2014 at 03:00 PM


    I'm trying to enter the email addresses when editing the Confirmation email and also Reply-to and Sender emails in Notifications for the form. But the system doesn't allow me to enter it, but only to choose from a drop-down menu from some irrelevant values (obviously that's some bug).

    Screenshots attached, could you please check?

    Thank you!

    Best regards,


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    JotForm Support

    Answered by TitusN on January 29, 2014 at 04:24 PM


    Thank you for the report.

    For the Autoresponder email to work, you need to have an email field in your form, so that it can be selected.

    Try adding an email field to your form, it should appear among the options.

    I acknowledge that that is indeed a bug, and it has been reported.

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    JotForm Support

    Answered by steve on September 24, 2014 at 07:17 PM


    I just checked your form notifications for FormID 40273296382356, and they appear to be set up as you'd like. Please let us know if you still have questions with their configuration. I see the email field in the drop down, as expected.