What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change the submissions email?

    Asked by seanmeyerprinting on January 29, 2014 at 03:29 PM

    We would like to change the email address where the submissions is sent to. I have tried doing on the profile settings but is didn't change the email. Let me know. Thanks!



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    JotForm Support

    Answered by Welvin on January 29, 2014 at 04:21 PM

    Hi Sean,

    Changing your account email address doesn't automatically change your form recipient email address. Change it manually by following this guide: Finding out E-Mail Address Used for Submission Notifications.