I need to reactivate our subscription

  • Kirsty Christopher
    Asked on July 29, 2021 at 6:28 AM

    Hello, after awaiting a response from co-workers whether we needed to renew our subscription was cancelled due to old card details, I have now updated the card details but do not know how to reactivate the subsciption?

    Would you be able to do this for me please? And email me the receipt?

    Many thanks.

  • Jovanne JotForm Support
    Replied on July 29, 2021 at 8:55 AM

    Hi Kirsty, thank you for contacting support.

    There seems to be no account associated with the email address you have used in this support ticket. Could you please provide us with your account username or email address linked to your JotForm account so we can check?

    We look forward to your response.