Approval Email PDF Attachment Does not Contain Form Data

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    ttytdoanhung.tthc
    Asked on July 29, 2021 at 06:59 AM
    When a customer sends me feedback on gmail, even though I chose to attach a PDF file, however, that PDF file does not contain the response content but just a form. Although I installed in the Approvals section and shared access to the form with that mail.



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    Jovanne_A
    Answered on July 29, 2021 at 09:24 AM

    Hi, thank you for contacting support.

    Please allow me some time to check on this, and I will get back to you as soon as I have more information.

    Thank you!

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    Jovanne_A
    Answered on July 29, 2021 at 10:16 AM

    Hi,

    Could you please try adding the PDF link to the approval email instead?

    1627568078_6102b7ce55261_

    1627568098_6102b7e2df296_

    Please give it a try and let us know how it goes.