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ttytdoanhung.tthcAsked on July 29, 2021 at 6:59 AM
When a customer sends me feedback on gmail, even though I chose to attach a PDF file, however, that PDF file does not contain the response content but just a form. Although I installed in the Approvals section and shared access to the form with that mail.
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Jovanne JotForm SupportReplied on July 29, 2021 at 9:24 AM
Hi, thank you for contacting support.
Please allow me some time to check on this, and I will get back to you as soon as I have more information.
Thank you!
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Jovanne JotForm SupportReplied on July 29, 2021 at 10:16 AM
Hi,
Could you please try adding the PDF link to the approval email instead?
Please give it a try and let us know how it goes.