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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Email not going to Recipient - need form tomorrow.

    Asked by rednielsen on January 29, 2014 at 04:04 PM

    Hello,

    I have changed the "recepient" email under Notification Settings to my clients email address. Yet, when I send a test the emails still come to me. I even changed the email address in my account to my clients email address.

    Page URL:
    http://pureingenium.com/test-form/

    email recipient Emails settings hello
  • Profile Image
    JotForm Support

    Answered by jonathan on January 29, 2014 at 05:06 PM

    Hi,

    If you are only testing the e-mail using the Test E-mail button in the Notification E-mail, the message for that test will always be ONLY sent to your JotForm username e-mail account.

    To be able to test the actual Recipient E-mail address setup on the form, you have to submit the form in actual.

    This is your form http://www.jotform.com/40276800876156 , I am not sure what you meant by "need form tomorrow"? Can you please clarify this.

    Thanks.

  • Profile Image

    Answered by rednielsen on January 29, 2014 at 05:42 PM

    Thanks for such a rapid response. It looks like everything is working now. My client received the email.