Email not going to Recipient - need form tomorrow.

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    Asked on January 29, 2014 at 04:04 PM


    I have changed the "recepient" email under Notification Settings to my clients email address. Yet, when I send a test the emails still come to me. I even changed the email address in my account to my clients email address.

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    Answered on January 29, 2014 at 05:06 PM


    If you are only testing the e-mail using the Test E-mail button in the Notification E-mail, the message for that test will always be ONLY sent to your JotForm username e-mail account.

    To be able to test the actual Recipient E-mail address setup on the form, you have to submit the form in actual.

    This is your form , I am not sure what you meant by "need form tomorrow"? Can you please clarify this.


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    Answered on January 29, 2014 at 05:42 PM

    Thanks for such a rapid response. It looks like everything is working now. My client received the email.