What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why isn't the Grading option showing up in my Survey Tools?

    Asked by pennistritter on January 29, 2014 at 05:57 PM
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    JotForm Support

    Answered by TitusN on January 29, 2014 at 07:29 PM


    Thank you for contacting us.

    Are you refferring to the Rating fields under survey tools? Did you add them to your form and they do not appear?

    Please help us understand your request.  

    Perhaps you can even upload a screenshot of what you see from your end.

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    JotForm Support

    Answered by EltonCris on January 29, 2014 at 07:36 PM


    The Grading Tool is moved under Widgets Section, FYI.

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    Answered by pennistritter on January 29, 2014 at 07:40 PM
    When I went to the User Guide, one of the options under Survey Tools is Grading. I need the form to add up numbers that a respondent inputs.
    Penni Stritter
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    JotForm Support

    Answered by liyam on January 29, 2014 at 10:38 PM

    Thank you for pointing that out, Penni.

    The user guide is actually outdated since we have recently launched the widgets and like what Elton said, the grading tool has been moved to Widgets, instead of under Survey Tools.  That is still  the same tool except that it was moved to a different category.

    Please let us know if you need further assistance on this matter.