What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Invalid Paypal

    Asked by P Penn  on January 29, 2014 at 06:19 PM

    I'm getting the following error message:

    The link you have used to enter the PayPal system is invalid. Please review the link and try again.

    The email is correct & its a Business PayPal Account


    Page URL:

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    JotForm Support

    Answered by EltonCris on January 29, 2014 at 08:13 PM

    Hi Penn,

    I cannot reproduce the problem. Check this screenshot:

    Did you manage to fix this? I am redirected to Paypal without having that issue.

    Let us know if I've missed something or there is something you need us to check.