I can't login to my account (gold user)

  • aarontopscholar
    Asked on July 29, 2021 at 12:39 PM

    It keeps showing that my username or password is incorrect , but after I changed the password it still can't login


    Username : aarontopscholar

    Email : info@teacheraaron.com

    Kindly let me know how to due with it. Thank you

  • aarontopscholar
    Replied on July 29, 2021 at 12:47 PM

    do I need to change the password in order to log in again ? because just now you said that I can login but I tried and it still cannot login .... by the way may I know why when I changed creadit card it shows fail to change

  • Jeanette JotForm Support
    Replied on July 29, 2021 at 3:16 PM

    There is a temporary issue in our system that is causing people to be unable to log in to their accounts.

    I just flushed your login attempts, please clear your browser's cache and try to log in to the account again.