Issues submitting form on Android phones

  • Profile Image
    Holder_cholder
    Asked on July 29, 2021 at 03:38 PM

    Hello -

    I have had reports of individuals filling out my form on Android phones that are not able to push the submit button upon completing my form?

    The submit button doesn't respond or react to being pushed.

    Please advise,

    Caleb

  • Profile Image
    Cecile_A
    Answered on July 29, 2021 at 10:41 PM

    Hi Caleb,

    Thank you for contacting support.

    I sent a test submission to your form (https://form.jotform.com/211114516955048) using an android device but I was unable to replicate the issue.

    I have cleared your form caches. If the issue persists, may we know if your form is embedded in a website? If so, can you please share to us the website's link?

    Looking forward to your reply.