What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    upload image preview widget: preview frame displays images disproportionately

    Asked by Atulbhandari on January 30, 2014 at 02:02 AM

    Hie  actually I am using upload image preview widget but the problem is when I reduce the size  150 * 150 then uplaod the  file   and then  the preview  is not comes under 150 *150  all I want is  a box which is around 150*150 and when I upload a  photo  it shows me under that box  thats it . please get back to me ASAP.

     

     

    http://www.jotform.com//?formID=40261919325958    this is the test link  you can check .

    preview image preview JotForm problem size
  • Profile Image
    JotForm Support

    Answered by jonathan on January 30, 2014 at 08:13 AM

    Hi,

    I was able to reproduce this issue. Unfortunately, the widget seems to be glitched at this time as it would not follow the desired height dimesion value. It actually just uses the uploaded image height dimension

    I will submit a ticket to our higher team support regarding this issue. Hopefully it can be attended soon.

    We will notify you via this threads for any updates when available.

    Thank you.

     

  • Profile Image

    Answered by onewaytolive on February 05, 2014 at 04:54 AM

    Is this a similar problem to what I have, when a pdf file is uploaded it only shows to a height of maybe one centimeter (often nothing is visible), but when you upload again it shows the full first page of the file.

    This is a very useful widget when it is working properly, so I hope it will be fixed soon.

    In the future, will there be added functionality such as showing thumbnails of uploaded pdf file pages?

  • Profile Image

    Answered by jedcadorna on February 05, 2014 at 08:18 AM

    @onewaytolive,

    The reason could be is that it only recognize the image format since the widget was mainly designed for "Image Upload Preview". I don't think that there is a field that will preview PDF file when uploaded I'm not sure if this widget will help you http://widgets.jotform.com/widget/pdf_embedder.

    About your idea you can submit a new ticket requesting for that feature then we will forward that to our dev team and add that in their feature list. You can use this link when posting a new ticket http://www.jotform.com/contact

  • Profile Image
    JotForm Support

    Answered by TitusN on December 03, 2014 at 06:18 AM

    Hello, 

    The image upload preview widget has been updated - allowing you to re-size the preview window width using the form builder: 

    The height is adjusted automatically in proportion to the width setting - this is because not all images have the same ratio of width:height. 

    Please try it out, and share your experience with us. 

    Cheers!