I would like to change my plan from the Economy plan to the Free plan for now

  • Profile Image
    KCAndreae
    Asked on January 30, 2014 at 05:57 AM

    Good day 

     

    I would like to change my plan from the Economy plan to the free plan for now. We are not getting allot of traffic in through this method at the moment. Once this changes, I will upgrade it to the monthy Economy plan again. Please do so with immediate effect. It gave me an errror when I attampted to do this on my own.

     

    Kind Regards,

     

    Karina Andreae

  • Profile Image
    EliezerN
    Answered on January 30, 2014 at 09:18 AM

    Hi,

    I have checked your account and I found that you already cancelled your subscription and your account is already scheduled to downgrade:

    User is scheduled to downgrade.
    Date: 2014-02-28
    Reason: CANCEL 

    So, you will not be charged again, but your account will remain as ECONOMY until the date you paidfor expires, which is the date I highlighted above.

    Please inform us if you need further assistance with this inquiry.

    Thanks