Send information based on number of Enquiry item

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    Asked on January 30, 2014 at 07:55 AM

    Good Day

    I am busy designing a website for wedding gowns, night gowns, and there are a lot! each gown will receive a certain number, for instance WD1 for a wedding gown and NG1 for night gowns and so forth.  Each gown will have their own unique number starting from 1 up to.. well up to the finishing number. I want to create a form that when a query is click on the specific gown number the receiver will automaticlly know which gown it is based on the number of the gown. If he chooses WD19 for instance, Jotform will send send the information for WD19 to the receiver and he / she will exactly know what the gown the person is querying about.

    Kindly assist the procedure to follow

    Kind Regards


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    Answered on January 30, 2014 at 10:21 AM


    You can accomplish what you need by setting up conditional logics in your form, that will make your form smarter allowing you to send certain information based on a user choice.

    Now to accomplish that kindly follow these steps:

    1. Add two Dropdown fields, one for Wedding Gowns and the other one for Night Gowns. Then add the list of the available items for each category.

    2. Once you have added all the needed items proceed to createone Autoresponder for each item, that Autoresponder email will contain the information of the item user will select and it will be sent to the user after he submits the form. Here is how to create an Autoresponder: Creating a Form Autoresponder

    3. After creating all the autoresponder for each one the item of each category proceed to create the conditions. Go to the Condition Wizard and choose:

    Then set up one notification for each autoresponde based on the item selected:

    Then, just apply the same steps for the other conditions. After finishing the conditions save your form and test it.

    I hope this helps.

    Inform us if you need further assistance with this inquiry.


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    Answered on February 02, 2014 at 05:58 AM

    Hi Thank you for your reply, however, each item much have it's own number.

    There are over 20 dresses on each page. each dress has it's own unique number. The person who views the dress can click on the query button of that specific dress.

    The query will use the dresses unique number to send it to the receiver. I do not want to set up a options where all the unique numbers are showing as the visitor might not remember the dress number if all the numbers are on the list.

    It is almost as if a person adds something to a query form, same as the "add to cart". Only that item he selected is send.

    Hope it makes sense


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    Answered on February 02, 2014 at 09:52 AM


    So, before to make any other suggestion I would like that you confirm if I have correctly understood your inquiry.

    What you need is to let your form users to select the dress he/she prefers, however, he/she will not be the one who will see the unique number of the gown. The unique number of the dress will be received and viewed by the recipient defined in the Notification email of your form, right? Now, the information that the receiver will get will depend on the address and the number of the dress that your form user will select. Is that correct?

    Please let me know if this is what you are looking fors so that I can proceed to make my suggestion and avoid giving a wrong assistance.


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    Answered on February 02, 2014 at 10:20 AM
    Hallo yes correct just as you explained. They will view each gown on the site and if they like the specific dress they click on a link or form..For instance she want send info on WD1 and it automatically include the number when the visitor send her information. The receiver will know what the dress is with the contact details. Remember each dress will have their query form or link Hope it makes sense Thanks
    Sent from Samsung Mobile
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    Answered on February 02, 2014 at 02:57 PM

    Thank you very much for the confirmation.

    Based on your last information I understand that the items/dresses will be listed in a webpage, then, when someone selects certain item, then a form that includes the dress number will appear and then they will be able to submit their contact information through the form. So, based on that I also understand that the information your users will send will be different depending on their choice. Now, what you can do is this: 

    1. Create multiple forms, one per each item/dress according to the information you need to ask for.

    2. Add a Hidden Box widget to each one of your form, label the hidden field as "Dress Number" or as you prefer, then enter the dress number in the Default Value of the Hidden Box, for example the number WD1:

    That will prevent the form users from viewing the dress number, the Notification recipient will be the only one that will be able to see the number along with the whole information that is submitted.

    3. After that, proceed to create the Notification emails on each form. Here is how to create Notification emails: Setting up email notifications

    Make sure that the Hidden Box "Dress Number" included on the notification of each one of your forms by going to the Compose Email wizard of the Notification:

    If you notice that the variable of the hidden box is not included in the email body, simply click on the field "Dress Number" located in the Form Fields menu as shown in the image.

    4. Once you have performed these settings you can proceed to get the code to embed your form to yoru webpage where the items/dresses are shown/published. In this case you may use the Lightbox code: 

    Once you copy the Lightbox code and after pasting in on the HTML code of your wepage you can make a hyperlink text or image so that when your form users clicks on it the form will appear, see this .gif image to know how to accomplish it: 

    Then just test your form.

    I hope this helps. Please inform us if you need further assistance with this inquiry.