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    Dispatched Notification

    Asked by Mrkay on January 30, 2014 at 08:31 AM

    I would like an additional notification email to be sent when a member of staff sets a status to dispatched.

     

    For example: Somebody has filled out a request for a free sample box. Is there a way of allowing staff to go to submissions and tick a 'Parcel dispatched' button on submissions.

    When the status is set to sent is it possible to set a condition so that an email is then sent with the current time and date that the item was set to dispatched.

     

    Thanks

    Submissions email status thanks
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    JotForm Support

    Answered by KadeJM on January 30, 2014 at 10:46 AM

    Yes, You can do that using a Condition to send an Email Notificaton based on if a box or other action is done to trigger this. This uses your Email Notifications and also Conditional Logic. You can refer to this guide here http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection to help you with that more. 

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    Answered by Mrkay on January 30, 2014 at 11:46 AM

    So I take it the staff will need to go back into the submission and change a hidden tick box or something on them lines?

     

    Is there also a way of being able to bulk change the dispatched button for many submissions

     

    thanks

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    JotForm Support

    Answered by KadeJM on January 30, 2014 at 12:32 PM

    Yes, that is correct. For your related question did you mean to change them say all at once per say for many submissions as your bulk or? I'm not so sure that I understood what you meant by that? If it was what I just said though then no unfortunately not. You would have to manually edit and flag them one by one so that they become marked as dispatched.