People are getting this error: "widgets.jotform.io’s server IP address could not be found" for embedded form.

  • Profile Image
    shhaider
    Asked on July 30, 2021 at 08:12 AM

    1. From a PT - I would like to register as a new patient, but am unable to complete the online form. Using the Chrome browser, I get the following error message when trying to enter information:widgets.jotform.io’s server IP address could not be found. The Safari browser does not work either. 


    Registration form: https://drsyedhaider.com/get-rx (not the one mentioned above)


    Mostly people are getting this error here:

    widgets.jotform.io’s server IP address could not be found

    Update:

    This form also have the same issue: drsyedhaider.com/register/

  • Profile Image
    gerardw
    Answered on July 30, 2021 at 09:33 AM

    We apologize for the inconvenience.

    We had an issue with widgets yesterday, but it was fixed by our developers.

    I checked your form and the widgets appeared fine.

    Please check and let us know if there are still issues with the widgets.