-
Richard_KrouchAsked on July 30, 2021 at 12:07 PM
I am receiving an error with the following Sender Email configuration. Do you have anyidea what the problem could be. I check with GreenGeeks, my service provider and they said this configuration should work.
-
VincentJayReplied on July 30, 2021 at 6:04 PM
Hello,
Please double-check your SMTP details (password and port) and make sure that they're correct. You can also follow this guide: https://www.jotform.com/help/244-how-to-setup-smtp-for-a-form
Please try it again and let us know how it goes. I also cleared your form cache on our server. I hope that helps.
-
Richard_KrouchReplied on August 3, 2021 at 3:00 PM
I did not change anything and it seems to be working now
-
VincentJayReplied on August 3, 2021 at 5:17 PM
Thank you for updating us.
We are glad that the issue is now resolved. Please contact us again if you need assistance.