White box when clicking into text box

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    Callanan1883
    Asked on July 30, 2021 at 02:50 PM

    For some reason out of nowhere, on ALL of my forms, when you try to type in any text box on a mobile phone, a white box covers the whole screen. See below. This just started happening and I am not sure why.


    1627670982_610449c64d555_Screensho.jpg

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    Lorenz_A
    Answered on July 30, 2021 at 10:03 PM

    Hi there,

    I tested your phone on a mobile device and I was not able to replicate the issue.

    Please try clearing your browser's cache or try with another browser to see if that'll make any difference.

    I have cleared your form cache as a precaution.

    If the issue persists, please let us know.