What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why do u let scammers use your website

    Asked by Luke on July 02, 2011 at 08:55 PM

    http://www.jotform.com/form/11821729523

     

    Is a scam.. these dick heads are sending fake emails from domain providers requesting login details etc..

    If you do not remove them I will be reporting your website to the internet crimes beareu for allowing this to continue on your service.

    Page URL:
    http://www.jotform.com/form/11821729523

  • Profile Image

    Answered by allanftd on July 02, 2011 at 11:36 PM

    Hi Luke,

    Thank you for bringing this to our attention. I have promptly suspended this form as well as the account attached to it. 

    JotForm takes everyone's security and privacy seriously. Proof are the measures we have implemented and invested our time and efforts on to prevent phishing forms from proliferating and taking advantage of our service:

    a. automatic phishing detection - our servers are continuously scanning all forms and, using a special algorithm, computes the probability of a form being used for phishing and other fraudulent activities. Then, automatically suspend it if the phishing probability is high.

    b. manual phishing detection - is a human-initiated phishing detection that serves as a second layer of protection in the event that the automatic phishing detection fails.

    c. community invovement - anyone who has information about JotForm forms being used for fraudulent activities can be shared through our 24/7 support forum. We are on standby to suspend the form and the account for good.

    Here are the details of the user who created the form you reported:

    Email Address - servicedpt@live.co.uk 
    IP - 180.215.150.206 
    Country - India
    City - Gurgaon
    ISP - MTS

    Please let us know if we can be of further assistance. Thank you for helping us make the Internet a safer place for all!

    JOTFORM SUPPORT