What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    It just suddenly went to an all text layout that won't let me edit, delete my forms

    Asked by m1garand on January 30, 2014 at 05:41 PM

    I was just creating a new form and was going to delete a couple of old forms and it went to an all text screen that won't let me delete old forms and making it really hard to edit existing forms.  It was working great a few minutes ago and suddenly... junk.  Form text and design controls overlap making it hard to use.  This problem is in the design mode and does not seem to be affecting in submission mode via the URL.  Not sure if I click on something I shouldn't have or what.  Would appreciate your help.  Below is a screen shot.  Thanks, Charlie, webmaster@douglasridge.org

     

    Page URL:
    http://form.jotform.us/form/40296145363151

    My Forms layout all form text new form problem junk
  • Profile Image
    JotForm Support

    Answered by jonathan on January 30, 2014 at 07:31 PM

    Hi Charlie,

    Can you please try first clearing your browser cache, close it, and open again. Then retry login back to JotForm http://www.jotform.us/login

    Inform us if issue persist.

    Thanks!

  • Profile Image

    Answered by m1garand on January 30, 2014 at 08:10 PM
    Tried a hard refresh (Ctl-F5) and that worked. Thanks.

    ...