What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    [JotForm Android App]dont see any records on android app after login. my vertion is 4.2

    Asked by padretojo on January 30, 2014 at 08:40 PM


    My android device is 4.2.

    I've installed the jotform android app.

    After login, i don't see any records of my forms.

    Any solution for this?

    This jotform app is for every series of the android system?



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    JotForm Support

    Answered by TitusN on January 30, 2014 at 10:24 PM

    Hello Antonio,

    Thank you for contacting us.

    Please provide the following so that we can forward it to our developers:

    1. The make and model of your phone

    2. A screenshot(s) of the issue

    Thank you for your patience.

    You can upload screenshots using this guide.

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    Answered by padretojo on February 02, 2014 at 06:09 PM


    1. The model of my phone is Samsung Grand Duos GT-I9082

    2. There are the screenshots:

    Screenshot1    Screenshot2

    After sign in, the app stays blank. Only can see the number of records.

    Thanks for your attention!


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    JotForm Support

    Answered by jonathan on February 02, 2014 at 06:37 PM

    Hi António

    Thank you for providing us more details.

    Although I was not able to reproduce the same issue, as I was able to view the submissions on the JotForm android app on my device, it maybe due to different device.

    I have now forwarded this report to our developers.

    They will respond to this thread when update is available.


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    Answered by veritascredit on March 06, 2014 at 11:25 AM

    I have the same issue as described and shown above, I can see the submission summary count but can not view the individual submissions.

    Have unloaded the app, re-installed it but no luck.

    using Samsung Galaxy SIII with Android 4.3

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    Answered by pinoytech on March 06, 2014 at 01:09 PM


    A bug ticket has been submitted already to our dev team. However, we can't provide you an ETA to when this issue sorted out.

    Thank you for you patience!