[JotForm Android App]dont see any records on android app after login. my vertion is 4.2

  • Profile Image
    Asked on January 30, 2014 at 08:40 PM


    My android device is 4.2.

    I've installed the jotform android app.

    After login, i don't see any records of my forms.

    Any solution for this?

    This jotform app is for every series of the android system?



  • Profile Image
    Answered on January 30, 2014 at 10:24 PM

    Hello Antonio,

    Thank you for contacting us.

    Please provide the following so that we can forward it to our developers:

    1. The make and model of your phone

    2. A screenshot(s) of the issue

    Thank you for your patience.

    You can upload screenshots using this guide.

  • Profile Image
    Answered on February 02, 2014 at 06:09 PM


    1. The model of my phone is Samsung Grand Duos GT-I9082

    2. There are the screenshots:

    Screenshot1    Screenshot2

    After sign in, the app stays blank. Only can see the number of records.

    Thanks for your attention!


  • Profile Image
    Answered on February 02, 2014 at 06:37 PM

    Hi António

    Thank you for providing us more details.

    Although I was not able to reproduce the same issue, as I was able to view the submissions on the JotForm android app on my device, it maybe due to different device.

    I have now forwarded this report to our developers.

    They will respond to this thread when update is available.


  • Profile Image
    Answered on March 06, 2014 at 11:25 AM

    I have the same issue as described and shown above, I can see the submission summary count but can not view the individual submissions.

    Have unloaded the app, re-installed it but no luck.

    using Samsung Galaxy SIII with Android 4.3

  • Profile Image
    Answered on March 06, 2014 at 01:09 PM


    A bug ticket has been submitted already to our dev team. However, we can't provide you an ETA to when this issue sorted out.

    Thank you for you patience!