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jondymockAsked on August 2, 2021 at 3:54 PM
Hello, I was wondering if there is currently a setting or workaround to making it mandatory for a designated approver to leave a comment in the JotForm Approval inbox when a submission is denied? I noticed that there is a setting under the Approval Properties that makes is required for an approver to leave a comment but that makes it required if the submissions is being approved, too. Is there a way to limit comments to be required only if a submission is being denied?
Thank you in advance,
Jon
Page URL: https://form.jotform.com/211926332003039 -
Jessica JotForm SupportReplied on August 2, 2021 at 9:41 PM
Hi Jon, thank you for reaching us.
Currently, it is not possible to make comments mandatory when submission is denied. However, kindly allow me to escalate this ticket as a feature request to our back-end team. While we can't guarantee that it will be implemented, if/when our team has an update for you, we will notify you through this ticket.
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jondymockReplied on August 5, 2021 at 10:10 AM
Thank you, Jessica!