What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you want to change the default behavior of your form collapse to closed when the form is loaded? You can achieve this by changing the "Status" property of your form collapse to "Closed". Please check the screenshot below:
I have cloned your form and did the changes. Please take a look at the following form and see if this is what you are trying to achieve: http://form.jotformpro.com/form/40301570621945?
Feel free to clone this form for a closer look. This guide should help you in form cloning: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Do get back to us if you have any questions.