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    Why are the Logon page navbar icons jumping around?

    Asked by PhilOfPerth on January 30, 2014 at 09:33 PM

    Since yesterday, when I go to the Login page, the navbar icons continually jump from left to right and back again. This started yesterday, was ok prior to that.

    This is similar to (but not the same as) a problem recently reported in the forum, and still open, "What's happening with..."

    (I forget the rest and don't want to log out of here to try again in case I can't get back in).

    I've tried IE and Chrome, both do the same.

    Once I have managed to grab the page everything settles.

    I think it's related to th right-hand side icons as they appear to be competing for space on the Navbar.

    problem jump login page same
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    JotForm Support

    Answered by ashwin_d on January 31, 2014 at 03:21 AM

    Hello PhilOfPerth,

    I am not sure if I have understood your question correctly. Do you mean to say that you are unable to click on any of your navigation menus?

    It could be a browser related cache issue and clearing your browser cache should solve your problem. This guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    If the issue persists, do share a screenshot and we will take a look. This guide should help you in uploading image in your forum post:   http://www.jotform.com/answers/277033

    Thank you!

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    Answered by PhilOfPerth on January 31, 2014 at 09:39 AM

    Thanks for the response Ashwin.

    Strangely, the problem seemed to clear after I cleared my cache in IE, although I had previously done that, with both Chrome and IE. But they are both behaving corectly now (touch wood).

    Thanks and all the best to you and the crew.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 31, 2014 at 11:39 AM

    Good to know everything is working fine now

    Cheers!