What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    plaese cancel my subscription

    Asked by artigmedball on January 31, 2014 at 05:50 AM

    it was for a party. do not need it any more:-) thanks! i love jotform :-)

    JotForm love thanks
  • Profile Image
    JotForm Support

    Answered by jonathan on January 31, 2014 at 08:41 AM

    Hi,

    Since you were paying using Paypal, here is a guide on how to cancel your subscription.

    1. Log in to your PayPal account

    2. Find the latest payment you have made to JotForm

    3. Click on the subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You can also visit  this page for a more detailed guide on how to cancel a Paypal subscription.

    Hope this helps. Thanks for considering JotForm. Have a great day!