My form is not being displayed in iphone ipad??

  • Profile Image
    Colin
    Asked on January 31, 2014 at 08:28 AM

    Hi, I have used Jotform for many years and love it!!

    Just recently I have had customers call saying they cant see anything on my contact us page of the website which has the jotform on. 

    I have checked it and its fine on the pc with chrome/IE/Firefox etc and I have looked at it on this view like a ipad website and its not the same?

    I know ipads have issues with Flash and wondered what I could do to resolve this issue??

     

    Any help would be appreciated 

  • Profile Image
    EliezerN
    Answered on January 31, 2014 at 11:07 AM

    Hi,

    I tested your form in an iPhone emulator, but it displays properly:

    And this is what I get when testing it as in iPad:

    However, if this is not the case from your side, try embedding your form to your webpage by using the form's full source code according to the suggestion of my colleague in this thread: https://www.jotform.com/answers/237717 So, here is how to get the form source code: How to get your form source code

    I hope this helps. Inform us if you need further assistance.

    Thanks