Approval workflow: It sends the approval email but the status automatically shows completed.

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    Artisan98
    Asked on August 03, 2021 at 12:58 PM

    My approval flow no longer seems to be working. It sends the approval email but the status automatically shows completed rather than pending, approved or denied.

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    Jed_C
    Answered on August 03, 2021 at 08:35 PM

    You need to use the merge branch element as you cannot have two start points.

    Sample:

    Hierarchy is:

    Form > Merge Branch > Attach your two conditional branch to your Merge Branch.

    1628037263_6109e08f100ef_merge.gif

    Kindly try that and let us know how it goes.

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    Artisan98
    Answered on August 04, 2021 at 08:47 AM

    Thank you.