- AJones5209Asked on January 31, 2014 at 01:31 PM
When someone submits a form, the email notification should come to: email@example.com. For some reason they have stopped comming. What should I do?
- JotForm SupportBDAVIDAnswered on January 31, 2014 at 03:37 PM
Hi, I was checking your forms notifications and I can see that it needs to be set up properly, do not leave Sender Name and Reply-to Email, like Please select and None.
I just changed it to the proper way, to avoid further email bouncing related issues I would recommend you to take a look a this guide. If you have another question please open a new thread, we will be glad to assist you.
- JotForm SupportBDAVIDAnswered on January 31, 2014 at 03:38 PM
Make sure to do the same in all of your forms.