i need to change my user name

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    jqoliver
    Asked on January 31, 2014 at 03:40 PM

    i signed up this account but didn't understand the user name would be in the URL for forms.  It doesn't look like i can edit it from the account screen.  How do i go about doing it?

     

    I want to change from jqoliver to SBCU

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    Carina
    Answered on January 31, 2014 at 05:18 PM

    Hello

    This username is already in use. We can change your username to another one if you wish.

    Please let us know.

    Thanks

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    jqoliver
    Answered on January 31, 2014 at 05:30 PM
    I opened that account too and want to consolidate the two accounts or delete/close the SBCU account.
    ...
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    Carina
    Answered on January 31, 2014 at 05:47 PM

    Hello

    So I will move the forms from SBCU account to jqoliver, then change username to SBCU.

    Kindly let us know if you need more assistance.

     

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    jqoliver
    Answered on January 31, 2014 at 07:30 PM
    Can you also merge sbculoans into this same account?
    I was learning ☺
    ...
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    liyam
    Answered on February 01, 2014 at 04:00 AM

    Hello,

    There was an error when I tried transfering your form from sbculoans to SBCU.  I'm not certain if it had something to do with having the same name of the form in your SBCU account.

    Can you try changing the title of your form 'CC Balance Transfer Request' to something else?

    Thanks.

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    jqoliver
    Answered on February 06, 2014 at 03:40 PM
    Done.
    ...
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    Welvin
    Answered on February 06, 2014 at 04:51 PM

    Hi,

    There's still an error when trying to move the form. Can you just download the submissions from the account sbculoans then clone the form instead to the account SBCU: How to clone an existing form from a URL. This should work.

    Thanks