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  • Profile Image

    Display single product item in payment question.

    Asked by sheritaber on January 31, 2014 at 07:30 PM

    HI there,

     

    My form Membership Application has a PayPal item for $150.00.  It doesn't show up in the Preview though and it isn't showing up on the form on my site.  http://www.theppginc.com/the-100-project-application/

    What do I need to do?

    Thank you

    Page URL:
    http://www.theppginc.com/the-100-project-application/

    Screenshot
    preview site www and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 01, 2014 at 12:36 AM

    Hello sheritaber,

    You are unable to see this because you have only one product item in your payment question. Single product item is not displayed on the form simply because there is no need to select or display the total amount of the product selection.

    If you still want to show the single product in your form, you should add a dummy free product in your form and use the custom css to hide it from form. This will make more than one product in your payment question and it will be displayed in your form. I have cloned your form and did the changes so that your single product can be displayed in your form.

    Please take a look at the following form: http://form.jotformpro.com/form/40310584978965 Feel free to clone this form for a closer look. This guide should help you in form cloning: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Thank you!

  • Profile Image

    Answered by sheritaber on February 01, 2014 at 09:53 AM

    THat's fabulous!  Thank you so much!  Great support and fast! 

  • Profile Image

    Answered by sheritaber on February 01, 2014 at 11:48 AM

    One More Question:  Before I made the updates you suggested, when the purchaser went to make a payment, they had the option of NOT creating a PayPal Account.  Now that the change was made, the purchaser is forced to use their existing account or open a new one.

    How can I give the purchaser the ability to pay by credit card without a PayPal account?

    Thank you!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 01, 2014 at 01:48 PM

    Hello sheritaber,

    It is actually based on your PayPal account settings. You may like to check the following URL on steps to enable this feature: https://www.paypal-community.com/t5/About-Business-Archive/Guest-checkout/td-p/425081?profile.language=en

    Do get back to us if you still have problems after changing the settings of your PayPal account.

    Thank you!