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    Prepopulated form has disappearing phone numbers when cursor moves over the field (fields with input mask)

    Asked by AmerDamer on February 01, 2014 at 10:58 PM

    I created a redirect link on my form's Thank You page to go back to the original form, but with prepopulated fields. The phone numbers show up in the fields, but when the cursor moves over the phone number fields, the numbers disappear.

    Original Form:  http://form.jotformpro.com/form/32347209807961

    Redirect URL:  http://form.jotformpro.com/form/32347209807961?mothersName[first]={mothersName:first}&mothersName[last]={mothersName:last}&mothersCell={mothersCell}&fathersName[first]={fathersName:first}&fathersName[last]={fathersName:last}&fathersCell={fathersCell}&homePhone={homePhone}&parentEmail9={parentEmail9}&homeAddress[addr_line1]={homeAddress:addr_line1}&homeAddress[addr_line2]={homeAddress:addr_line2}&homeAddress[city]={homeAddress:city}&homeAddress[state]={homeAddress:state}&homeAddress[postal]={homeAddress:state}&homeAddress[country]={homeAddress:country}&cellPhone293={cellPhone293}&cellPhone={cellPhone}&cellPhone307={cellPhone307}&cellPhone308={cellPhone308}&alternatePickup295[first]={alternatePickup295:first}&alternatePickup295[last]={alternatePickup295:last}&alternatePickup296[full]={alternatePickup296}&alternatePickup297={alternatePickup297}&alternatePickup[first]={alternatePickup:first}&alternatePickup[last]={alternatePickup:last}&alternatePickup323[full]={alternatePickup323}&alternatePickup324={alternatePickup324}&listNames={listNames}&additionalInformation298={additionalInformation298}




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    JotForm Support

    Answered by EltonCris on February 02, 2014 at 03:01 AM

    Hi Amy,

    I was able to reproduce the problem. I have now brought this to our developers attention. You will be informed here once this is fixed.

    Our apologies for this inconvenience.


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    Answered by AmerDamer on February 02, 2014 at 06:56 AM

    Thank you. :0)

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    Answered by AmerDamer on February 25, 2014 at 08:53 PM

    Thank you!  No problem. :)