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  • Profile Image

    submission form not being received

    Asked by mauromorretta on February 02, 2014 at 10:09 AM

    Dear sirs,

    I've generated a mail form and changed the mails sender from isparpaideia@gmail.com to registrazione@ispar.net.

    Unexpectedly the mails continue to be received to the original email and not to the second one refreshed. 

    I've set all the mail form both recipiente and sender (registrazione@ispar.net). The test mai works but the form doesn't.

     

    Thanks,

    Mauro

    Page URL:
    http://www.ispar.net/registrati.html

    email sender thanks all
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 02, 2014 at 12:43 PM

    I can see that your email notifiacations needs to be set properly:

    1) Replay-to email needs to be set with Email

    2) You need to changes your email address to registrazione@ispar.net

    Let us know if you need more help.

  • Profile Image

    Answered by mauromorretta on February 03, 2014 at 07:20 AM

    ...
  • Profile Image

    Answered by EliezerN on February 03, 2014 at 09:16 AM

    @Mauro

    Please note that your last message came out empty. So, kindly resend it using this link http://www.jotform.com/answers/327162

    I thik this guide will help you to learn a bit more about setting up email alerts correctly: How to set email alerts to prevent email bouncing related issues

    Thanks