submission form not being received

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    Asked on February 02, 2014 at 10:09 AM

    Dear sirs,

    I've generated a mail form and changed the mails sender from to

    Unexpectedly the mails continue to be received to the original email and not to the second one refreshed. 

    I've set all the mail form both recipiente and sender ( The test mai works but the form doesn't.




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    Answered on February 02, 2014 at 12:43 PM

    I can see that your email notifiacations needs to be set properly:

    1) Replay-to email needs to be set with Email

    2) You need to changes your email address to

    Let us know if you need more help.

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    Answered on February 03, 2014 at 07:20 AM

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    Answered on February 03, 2014 at 09:16 AM


    Please note that your last message came out empty. So, kindly resend it using this link

    I thik this guide will help you to learn a bit more about setting up email alerts correctly: How to set email alerts to prevent email bouncing related issues