What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change recipient e-mail address for my form?

    Asked by Tryckakademin_1 on February 02, 2014 at 12:19 PM


    When I try to change recipient email address, It changes to defult mail address.

    How can I change it permanatly to a new mail address?

    Best regards,

    Ali Ardi

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 02, 2014 at 02:59 PM

    On the edit mode of your the form:

    1) Go to Setup&Embed

    2) Click on Email alerts, and select the email alert in which you wan the recipient e-mail to be changed.

    3) Click on Reply-to and Recipients Settings

    Now, if you go ahead and try to Test Email button, the test will be sent to the email address that is set for you JotForm account.  So, in order to confirm that you will be getting the submissions to the Recipient E-mail you just changed, you need to submit your form in the preview mode.

    If you wish to change the default email address, the one tha belongs to your JotForm account, simply:

    1) click on the upper right icon, click Account

    Under Profile, you will see the email field where you can edit and change it. If you have another question please open a new thread, we will be glad to assist you.

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 28, 2016 at 01:58 AM

    Hello @Tryckakademin_1, did you recently post a response on your old thread? If yes, then unfortunately your reply did not reach the forum. Can you please visit your thread here https://www.jotform.com/answers/327187 and post your response from there.

    If you did not post a response recently, please disregard this message. Thank you.