What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Currency change problem in PayPal - GBP changing to USD

    Asked by corinnebible on July 04, 2011 at 06:38 AM

    We have successfully used JotForm as an online Enrolment system for our Educational Charity.

    We now wish to add the possibility to pay for courses via PayPal.  The courses are now up and listed in GBP. 

     

    But I have to change a couple of the prices - however when I go into the PayPal system to edit, all the prices come up as USD even though it is specified GBP on the initial page.

     

    Please can you advise.

    Page URL:
    http://www.wea.org.gg/wea/Enrol_Online.html

  • Profile Image
    JotForm Founder

    Answered by aytekin on July 04, 2011 at 07:07 AM

    When I look at your form, everthin is in GBP:

    http://www.jotform.com/form/10172508120

    If you have a page where you use full source code please try updaing the form code it?

     

  • Profile Image

    Answered by corinnebible on July 04, 2011 at 07:12 AM

  • Profile Image

    Answered by corinnebible on July 04, 2011 at 07:14 AM

    The form is correct on the site, but I have sent a picture of the PayPal form that I dare not upload because it is all in USD.

  • Profile Image

    Answered by corinnebible on July 04, 2011 at 07:27 AM

    I have emailed you a screenshot of the page.  Im afraid I do not have full source code - I am using iweb

  • Profile Image
    JotForm Founder

    Answered by aytekin on July 04, 2011 at 08:14 AM

    You can ignore that. The problem is only happening on the wizard. If you take a look at the form or the paypal payment page, you will see that all currencies are in GBP format.

    Thanks!

  • Profile Image

    Answered by corinnebible on July 04, 2011 at 11:42 AM

    OK - many thank for your help.