I can't upload my jot form on my iweb. Please help!

  • Profile Image
    divyapalat
    Asked on February 03, 2014 at 05:24 AM

    Hey,

    I am trying to publish my forms - 48 hr Play & 48 hr Film on my computer & then upload it on my iWeb. But I cant see the form on my computer after publishing it. I have been trying to do this since friday. Please help.. 

     

  • Profile Image
    TitusN
    Answered on February 03, 2014 at 08:40 AM

    Hello,

    Thank you for contacting us.

    What is the web location/URL of your iWeb site?

    We would like to take a closer look at how you have embedded the forms and advice.

    A possible cause is the mismatch in protocols.

    If you website has an SSL certificate, please use the SSL secure form code.

      

    If your iweb site does not have an SSL certificate, then uncheck the "secure form" option.

  • Profile Image
    divyapalat
    Answered on February 03, 2014 at 09:00 AM
    Hey,
    This is the website I am trying to upload it on -
    http://www.youtheatre.in/films/apply/
    Thank you.
    ...
  • Profile Image
    TitusN
    Answered on February 03, 2014 at 09:11 AM

    Thank you for your response.

    Please embed you form using the Iframe code (use linked guide).

    I tested using my browser it and the results look promising:

    Please let us know if you hit any bumps.

  • Profile Image
    divyapalat
    Answered on February 03, 2014 at 10:10 AM
    Added it to http://www.youtheatre.in/play/apply
    with frames and am still not getting any form
    pls help
    ...
  • Profile Image
    divyapalat
    Answered on February 03, 2014 at 10:10 AM
    also used frames for http://www.youtheatre.in/films/apply/
    and still can't see it on the website
    ...
  • Profile Image
    divyapalat
    Answered on February 03, 2014 at 10:11 AM

    have tried with frames to upload both on

    http://www.youtheatre.in/films/apply/

    and 

    http://www.youtheatre.in/play/apply/

    and no luck :(!

  • Profile Image
    TitusN
    Answered on February 03, 2014 at 10:27 AM

    Thank you for your feedback.

    I checked both your links, but the iframe code is not present.

    Are you using Iweb on a mac to update your website?

    Please use this video to know how to add an HTML snippet using iweb, then paste the Iframe to the HTML snippet:

    Then update your website using iweb as you normally do.

    Please let us know if this helps.

  • Profile Image
    Divya 
    Answered on February 03, 2014 at 10:31 AM
    I have added it as an HTML snippet as I always do on iWeb. I hv used joy form several times with no problems save for these 2 forms on this site
  • Profile Image
    EltonCris
    Answered on February 03, 2014 at 11:30 AM

    @Divya 

    Have you tried to embed the form page as iframe within your iWeb builder? I'm not sure though on how to do this with HTML Snippets.

    Actually, I can view the embedded form here http://www.youtheatre.in/films/apply/Apply_files/widget0_markup.html, so the problem might be on the page where it is positioned. I am not quite familiar with iWeb builder so I can't provide you specific answers for this, so we'd suggest you to check every settings on the HTML Snippet element which might help resolved this problem. I also noticed that the forms are currently embedded as source code not iframe, can you try to change them with iframe embed code as previously suggested by my colleague? Here's how to get your form's iframe embed code.

    If the issue still persists after that, let us know here so we can check this in depth.

    Thanks!