What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Add Form to your Facebook fan page" App not working anymore, it is redirecting to invalid Facebook URL

    Asked by galleriakadkahwin on February 03, 2014 at 09:27 AM

    facebook app not wroking. do something.!!

    app facebook app
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    JotForm Support

    Answered by abajan on February 03, 2014 at 10:00 AM

    To which of our Facebook apps are you referring?

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    JotForm Support

    Answered by abajan on February 03, 2014 at 10:03 AM

    Also, could you please specify exactly what's happening?


    Thanks

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    Answered by galleriakadkahwin on February 03, 2014 at 10:40 AM
    it look like this after i click 'get now' from
    http://apps.jotform.com/app/add_form_to_your_facebook_fan_page
    ...
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    JotForm Support

    Answered by ardy0689 on February 03, 2014 at 11:37 AM

    We apologize for this inconvenience. Is this what you are seeing as not working?

    After clicking "Get Now" and clicking "Continue as 'Your Name'", this Facebook page error shows upon using the Facebook app.

     

    It seems that the app is redirecting to this Facebook URL http://apps.facebook.com/jotform_simpleapp/ but does not exist anymore.

    Let me escalate this to our development team so that they can further investigate on this specific JotForm app. It is possible that it is gone due to many recent changes on Facebook. Rest assured that you will be updated here for any progress or resolutions once our development team has looked into this issue. We apologize for this inconvenience. Thank you