What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why was my account deleted?? I did not authorize this.

    Asked by megan   on February 03, 2014 at 10:18 AM

    My Jotform account seems to have been deleted, but I did not authorize this. As of late December 2013 the account was active and working. Please contact me asap about this, as it has caused part of my website to no longer function. Thank you. 


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    Answered by jedcadorna on February 03, 2014 at 10:57 AM


    We apologize for the inconvenience. It could be that your form was detected suspicious and your account was disabled. Upon reviewing your forms and website I can see that it is clean. I have re-activated your account back. We apologize for this inconvenience.