ReCAPTCHA Suddenly started showing on a form

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    canadianspacompany
    Asked on August 09, 2021 at 04:50 AM

    Hi

    https://form.jotformeu.com/canadianspacompany/rma

    Captcha has started to appear in the last few days every time we submit or update our RMA form. Can you whitelist us to stop this happening?

    Thanks

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    Richie
    Answered on August 09, 2021 at 08:36 AM

    Note that we have an anti-spam measure in the form.

    The captcha is only asked when we detect unusual traffic from the IP or if the system detects that you are a bot.

    May we know if the form is used on an office base or on a single IP address?

    Looking forward for your response.