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  • Profile Image

    The completed jotforms are not being sent to my email anymore.

    Asked by buckheadpitt on February 03, 2014 at 04:21 PM
    Page URL:
    http://www.buckheadpittsburgh.com/parties-birthday.html

    email
  • Profile Image

    Answered by Cesar on February 03, 2014 at 04:59 PM

    Your form: 11703218032 has the receipient address:  party@buckheadpittsburgh.com and jreott@buckheadpittsburgh.com.

    From the Email Logs I do see that the last emails have been sent out successfully. Kindly verify if your forms are arriving successfully.

    /var/log/jotform/amazonSES.log:[03/Feb/2014:16:52:39 -0500] 11703218032 AmazonSES Sent email to jreott@buckheadpittsburgh.com; getnpsycd@aol.com - MessageID:00000143f9bd23f0-bc6be8f6-1b4f-4b57-9ab4-2cf7c92b4015-000000 - RequestId:7fc5bce9-8d1d-11e3-8596-c58caf1c4be8 /var/log/jotform/amazonSES.log:[03/Feb/2014:16:40:32 -0500] 11703218032 AmazonSES Sent email to party@buckheadpittsburgh.com - MessageID:00000143f9b20bda-1425ee52-53b7-405a-836d-108a0ef6c1d2-000000 - RequestId:ce68e0fc-8d1b-11e3-8974-b7b1bd69d888

     

    At this time I have performed a test submission. Kindly check if the if you have received the submission through email. Also I would suggest to go through the follosng guide for more information: How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.

    Do let us know if the issue persists. Thank you.

  • Profile Image

    Answered by buckheadpitt on February 03, 2014 at 05:40 PM
    It works, thank you!
    *Jaime Reott*
    * | Marketing Director Buckhead Saloon*
    225 Station Square
    | Pittsburgh, PA
    15219
    www.BuckheadPittsburgh.com
    p: 412-232-3101 f: 412.232.3104
    ...
  • Profile Image
    JotForm Support

    Answered by abajan on February 03, 2014 at 07:29 PM

    Glad my colleague was able to resolve this for you. Do let us know if there's anything else with which you need assistance.


    Cheers