- buckheadpittAsked on February 03, 2014 at 04:21 PM
- CesarAnswered on February 03, 2014 at 04:59 PM
Your form: 11703218032 has the receipient address: firstname.lastname@example.org and email@example.com.
From the Email Logs I do see that the last emails have been sent out successfully. Kindly verify if your forms are arriving successfully./var/log/jotform/amazonSES.log:[03/Feb/2014:16:52:39 -0500] 11703218032 AmazonSES Sent email to firstname.lastname@example.org; email@example.com - MessageID:00000143f9bd23f0-bc6be8f6-1b4f-4b57-9ab4-2cf7c92b4015-000000 - RequestId:7fc5bce9-8d1d-11e3-8596-c58caf1c4be8 /var/log/jotform/amazonSES.log:[03/Feb/2014:16:40:32 -0500] 11703218032 AmazonSES Sent email to firstname.lastname@example.org - MessageID:00000143f9b20bda-1425ee52-53b7-405a-836d-108a0ef6c1d2-000000 - RequestId:ce68e0fc-8d1b-11e3-8974-b7b1bd69d888
At this time I have performed a test submission. Kindly check if the if you have received the submission through email. Also I would suggest to go through the follosng guide for more information: How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.
Do let us know if the issue persists. Thank you.
- buckheadpittAnswered on February 03, 2014 at 05:40 PMIt works, thank you!
* | Marketing Director Buckhead Saloon*
225 Station Square
| Pittsburgh, PA
p: 412-232-3101 f: 412.232.3104
- JotForm SupportabajanAnswered on February 03, 2014 at 07:29 PM
Glad my colleague was able to resolve this for you. Do let us know if there's anything else with which you need assistance.