Uploads are not readable?

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    Asked on July 05, 2011 at 12:49 AM
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    Answered on July 05, 2011 at 01:24 AM

    Hi MEGSSS,

    Thanks for your message. May we clarify what you mean when you said the uploads are not readable. Do you mean the form submissions or the file attachments, or both? Are your trying it to open using the Submissions Page or your email inbox. If possible, kindly provide us a screenshot of the error you're getting.

    We'll await your response so that we can assist you further. Thank you for using JotForm!