What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have followed the directions, but am unable to make my form save so that someone can continue later.

    Asked by MDSEducation on February 04, 2014 at 12:03 PM

    I have followed the directions in the user manual to "save and continue" later.

    Can you help me to understand why the form is not saving.

    Here is the entry form: http://jotformpro.com/form/40237614922956

    Here is the main form: http://form.jotformpro.com/form/33595005979971


    Thank you.

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    JotForm Support

    Answered by EltonCris on February 04, 2014 at 12:46 PM


    The only problem is that the form URL is hyperlinked without its session parameter on your thank you page.


    To fix this, make sure the ?session={} parameter is appended on the form URL as well when you create the hyperlink.