Blank screen when viewing form templates

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    stcdesigns
    Asked on February 04, 2014 at 04:35 PM

    Hi, when I login to my account I cannot see any of your form templates (see screenshot) just have a blank page.. Also, when I try to edit one of my forms the screen is also blank..

    Have tried clearing the cache and tried it using IE and Chrome browser,,,, I used it ok on Sunday, but not been working since then...

     

    Any ideas, Thanks Steve

  • Profile Image
    Welvin
    Answered on February 04, 2014 at 04:55 PM

    Hi Steve,

    I would advise to use our domain www.jotformeu.com. This is our preferred domain for your location so you must use this when accessing our website and editing your forms. I would add to use Google Chrome instead of Internet Explorer.

    Thanks

  • Profile Image
    stcdesigns
    Answered on February 04, 2014 at 05:10 PM
    New response receivedPerfect, working perfectly..... Thank you very much for your quick response, very impressive...
    Regards
    Steve
    www.stcdesigns.com
    ...
  • Profile Image
    Welvin
    Answered on February 04, 2014 at 05:14 PM

    Hi Steve,

    That's great :) It's our pleasure to help. Please contact us again if there are any problems.