- stcdesignsAsked on February 04, 2014 at 04:35 PM
Hi, when I login to my account I cannot see any of your form templates (see screenshot) just have a blank page.. Also, when I try to edit one of my forms the screen is also blank..
Have tried clearing the cache and tried it using IE and Chrome browser,,,, I used it ok on Sunday, but not been working since then...
Any ideas, Thanks Steve
- JotForm SupportWelvinAnswered on February 04, 2014 at 04:55 PM
I would advise to use our domain www.jotformeu.com. This is our preferred domain for your location so you must use this when accessing our website and editing your forms. I would add to use Google Chrome instead of Internet Explorer.
- stcdesignsAnswered on February 04, 2014 at 05:10 PMNew response receivedPerfect, working perfectly..... Thank you very much for your quick response, very impressive...
- JotForm SupportWelvinAnswered on February 04, 2014 at 05:14 PM
That's great :) It's our pleasure to help. Please contact us again if there are any problems.