What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why can't I edit my form?

    Asked by OrgCap on February 04, 2014 at 05:57 PM

    when i select the edit option of any of our forms it just loads as a blank page and my form does not come up. i have asked another colleague to do the same process and it loads on their screen. i'm asuming it must be something to do with my settings of internet explorer. i have the same version of internet explorer as my colleague.

    settings select same and
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    JotForm Support

    Answered by Welvin on February 04, 2014 at 06:08 PM

    Hi,

    We would advise to use our domain www.jotform.co. This is our preferred domain for your location so you must use this when accessing our website and editing your forms. You can also use www.jotformpro.com domain since you are a paid user. I would add to use Google Chrome instead of Internet Explorer.

    Thanks