Cloning a form with existing Google Spreadsheet integration caused spreadsheet overwrite

  • Profile Image
    tracywongphoto
    Asked on February 05, 2014 at 04:00 AM

    First posted here: http://www.jotform.com/answers/326988-I-got-an-error-for-Google-Spreadsheets-integration-with-a-cloned-form?entrymessage=10732640770

    But I was directed to start a new thread.

     

    This was what happened:

    1. I cloned form A with Google Spreadsheet integration to form B.
    2. Without doing any changes to integration in form B, any answers from form B overwrote form A's results in the spreadsheet.
    3. I went into form B's integration and it was already integrated, from cloning. I deactivated and reactivated.
    4. Form A's integration no longer worked.
    5. I had to go to form A and remove then reintegrate.

    Can I request that once a form is cloned, all integrations are removed or refreshed so I don't have to go back and forth removing and reactivating integration? 

  • Profile Image
    jonathan
    Answered on February 05, 2014 at 05:45 AM

    Hi,

    I was able to reproduced the issue with this.

    You were right, the Google integration was not removed or refreshed every time you cloned a form with existing Google spreadsheet integration on it.

    The resulting integrated google spreadsheet now becomes populated with submissions data coming from 2 different integrated forms (original and cloned version)

    I will submit a ticket to our higher team support so that it can be investigated as soon as possible.

    They will update this thread with the response as soon as they can.

    Thank you.

  • Profile Image
    alp_deniz
    Answered on June 01, 2014 at 01:10 PM

    The problem is fixed very recently. Please let us know if it still exists on your side.

    Thank you very much for notifying us. 

    Kind regards