What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to change the email on the "submit" button. It needs to be directed to a different email account. How do I do that?

    Asked by fhfhrestore on February 05, 2014 at 11:43 AM
  • Profile Image

    Answered by EliezerN on February 05, 2014 at 12:28 PM


    If what you need is to receive the Notification email in an email address other than the one associated to your Jotform account, all you need to do is to change the email address in the Recipient field of your form Notifications. To find the Recipient Email field kindly follow these steps: 

    1. Log into your JotForm account and go to My Forms section.
    2. Select the form and click on "Edit Form"

    3. Click on "Setup and Embed" tab on the form builder toolbar. Click "Email Alerts" button

    4. Select and Click your "Notification"

    5. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom)
    6. An envelope will appear. You can view and change the email address in the field highlighted below:
    7. Click "Finish" and Save your form.
    Please inform us if you need further assistance with this inquiry.