I keep getting the limit warning/termination notice for exceeding 10 ssl forms w/a free account, but I am not using ssl link with my embedded form.

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    David
    Asked on July 05, 2011 at 01:59 PM
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    NeilVicente
    Answered on July 05, 2011 at 02:57 PM

    Hi David,

    Your account has used up 13 submissions for this month, 10 of which are ssl submits. Looking at your form's submissions page, I can see that the 3 latest submissions were made on July 5 which makes me think it is just now that you realize that you have used secure embed codes so you replace the codes with regular ones and then post here a question such as this.

    It is impossible to have ssl submissions in your form if you have not used secure links or embed codes. There is just no way it could happen. Anyway, you do not need to worry as I am not taking it against you. I will lower down your ssl submits so that your forms do not get disabled. However, I can only do this one time. Next time it happens, your forms will automatically be disabled and unavailable for use. The only way to re-enable them is to wait for your limits to reset on the following month. If waiting is not an option for you, you may upgrade to a Premium or a Professional subscription to enjoy a higher submissions limit.


    Neil

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    outdoorstore
    Answered on July 05, 2011 at 03:58 PM

    Yes, that is correct. Neil. When I initially set up the form and embedded the link, I did not realize that it by default uses SSL (not a bad thing, just didn't notice), so I thought when I got the first limit warning, by changing to the non-SSL it would resolve itself. Thanks for the reset. BTW, once we are done evaluating, we will probably switch to the ssl and montlhly plan.

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    NeilVicente
    Answered on July 05, 2011 at 04:36 PM

    Hi,

    The form's embed codes does not use SSL by default. You must have unknowingly checked the Secure form checkbox in the Embed Form wizard.

    Just remember to keep that box unchecked when getting your embed codes and your account should be fine. 


    Neil