What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Translation Couldn't Save

    Asked by phoenixsweets on February 06, 2014 at 12:19 AM

    I have typed in several times of the Chinese translation for several fields, and saved.  However, when I reopen them the inputted information was turned into English automatically.  Terribly frustrating!!!


    Is that some kind of bug?


    Please kindly advise,

    Page URL:

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    Answered by Cesar on February 06, 2014 at 12:53 AM

    It appears that all fields are able to be translated, except those that are text fields. I will go ahead and raise aticket to the Dev Team for further assistance. Once there is an update in regards to this, they will let it be known through this thread. Thank you

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    Answered by phoenixsweets on March 02, 2014 at 12:39 AM

    Dear Jotform support,


    Any update on the issue please?  Thanks so much for your help.

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    Answered by Cesar on March 02, 2014 at 02:33 AM

    Unfortunately there is yet no update from the Dev Team. Nevertheless, once there is additional information on this, you will be notified through this thread. Thank you again.

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    JotForm Support

    Answered by steve on September 24, 2014 at 08:10 PM


    This was an issue previously but has since been resolved. I just tested it and was able to save translations. Please let us know if you still experience and issue.