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    SSL submissions

    Asked by snapry on February 06, 2014 at 05:30 AM


    I have a free account which contains 100 monthly submissions and 10 SSL submissions. 

    I am receiving alerts (in my account and by email) which refer to my usage being near the quota, and then it goes on to say that I have almost used all of my SSL submissions - and that my forms will be disabled. 


    My question is what is the difference between SSL submissions and normal submissions (when there are different quotas). For my particular usage I don't need the submissions made by form recipients to be secure and I'd like to avail myself of the 100 normal submissions. 

    Is there a way I can specify in the settings that I don't require my submissions to be SSL?


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    Answered by pinoytech on February 06, 2014 at 05:48 AM

    Hi James,

    The difference between an SSL submission and a regular submission is that the communication between the form and the JotForm server is secured and encrypted during transmission when someone submits your form. It is intended for websites that use HTTPS://www.domain.com rather than normal and unsecured websites like HTTP://www.domain.com.

    Is there a way I can specify in the settings that I don't require my submissions to be SSL?

    Make sure that the Secure form option is not selected to avoid using SSL secured form.

    Anyways, I've already reset your SSL secured submissions and re-activated your account. It should be working fine. Make sure also that you are using non-secured form cause we can only reset SSL secured submissions once.

    If you need further assistance, please feel free to contact us again at anytime.