change in the email ID

  • Profile Image
    HCCB_MONALISA
    Asked on February 06, 2014 at 05:36 AM

    Hi,

    MY User ID is HCCB_MONALISA. I went into the account and changed the email ID from biswal.monalisa1@gmail.com to mbiswal@coca-cola.com as i do not wish to recieve the form submission notifications on the gmail ID.

    HOwever, after the changes also i still am receiving the notifications in my gmail Inbox.

    please help chnage it to mbiswal@coca-cola.com ASAP

    Regards

    Monalisa

  • Profile Image
    NeilVicente
    Answered on February 06, 2014 at 06:05 AM

    Hello Monalisa,

    You must manually change the notification recipient on your form to start receiving email on the new address.

    To go about that, simply follow the instructions on the link below:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope this helps. Let us know if you have other questions.