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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    change in the email ID

    Asked by HCCB_MONALISA on February 06, 2014 at 05:36 AM


    MY User ID is HCCB_MONALISA. I went into the account and changed the email ID from biswal.monalisa1@gmail.com to mbiswal@coca-cola.com as i do not wish to recieve the form submission notifications on the gmail ID.

    HOwever, after the changes also i still am receiving the notifications in my gmail Inbox.

    please help chnage it to mbiswal@coca-cola.com ASAP



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    JotForm Support

    Answered by NeilVicente on February 06, 2014 at 06:05 AM

    Hello Monalisa,

    You must manually change the notification recipient on your form to start receiving email on the new address.

    To go about that, simply follow the instructions on the link below:


    Hope this helps. Let us know if you have other questions.