What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Error with Mailchimp IntegrationAsked by Durianwriter on February 06, 2014 at 07:24 AM
I've created an opt-in form for my website. I've integrated it with Mailchimp, and it appears to work except for one thing: emails are not being added to my Mailchimp list. When I enter an email address, the opt-in welcome, confirmation and free pdf get sent to my email correctly. But my email doesn't show up in the list. According to jotform's records, 10 people have signed up yet none are appearing in my Mailchimp list.
So what's going on?
Emails JotForm email integrated
In order to export the email of your form users to your Mailchimp you need to make sure that you have and Email field in your Mailchimp list so that you can match it with the email field of your form:
Also make sure you are mapping the email field correctly while building the integration.
Kindly let us know if the issue still persists even after correctly map the email fields.
How do I map the email field correctly? How do I match the Email field in my Mailchimp list with the email field in my form?
I'm still confused. Thanks.
Please refer to this guide also -How-to-Integrate-with-MailChimp
What I suggest you try do first is to refresh the integration. Do this by removing and then redo the integration again. If possible use also a new API key.
After doing the refresh test again.
Inform us if issue persist.